Learn More About World Communion Cups
To help churches order with confidence, we’ve compiled answers to the most common questions about our communion products and ordering process. Below you’ll find guidance on shelf life and storage, box quantities, gluten-free options, shipping, subscriptions, and more. If you don’t see what you need, our team is ready to help—just contact us and we’ll point you to the best option for your congregation.
Normal shelf life is 6 months when stored in a cool, dry place, and 6 months if refrigerated. If you need to plan further ahead, product can be kept and used for up to one year if frozen. We recommend keeping product sealed until use and planning inventory around your service schedule (weekly, monthly, holidays, and special events). To learn more check out our products.
We offer products in multiple box quantities to fit different service sizes: 25, 100, 200, 600, 1200, and 1600 cups (availability varies by product). A helpful approach is to choose a quantity that matches your typical attendance and service frequency, then add extra for seasonal spikes or special events. If you need further assistance contact us and we can help you chose the best option.
Yes, all products are available in a gluten-free version. Our gluten-free ingredients are: Flour Mix (Garbanzo Bean, Rice Flour, Brown Rice Flour, Potato Starch, Corn Starch, Xanthan Gum and Psyllium Husk), Water, Canola Oil, and Salt. These are free of: gluten, wheat, dairy, yeast, eggs, soy, and nuts.
If your church is ordering gluten-free for the first time, we recommend requesting samples so your team can confirm preferences before placing a larger order.
Yes, many churches use auto-ship so they consistently have communion elements ready when needed. Auto-ship is ideal for weekly services, monthly communion, and seasonal planning. If you want help choosing the best frequency and quantities, our team can recommend an approach based on your schedule.
Yes, you can place an order directly on our website. Browse our products, select the option and quantity that fits your service, and complete checkout. If you’re not sure which format is best (juice only, juice & bread, juice & wafer, or gluten-free), contact us and we’ll help you choose.
Yes, the larger quantity purchased, the lower the unit price. In practice, this typically means choosing larger count options when available and comparing unit cost across quantities before checkout.
We are open and available Monday–Friday from 8:00 AM to 4:00 PM (EST). You can call us at (812) 397-2930 or email customerservice@wccproducts.com. If you reach out outside business hours, send an email and we’ll respond as soon as possible during the next business day.
Churches distribute communion in a variety of ways depending on service style, seating, and volunteer support. We’ve collected practical ideas from partners across the U.S.—and we can share methods and examples that fit your setup (in-pew distribution, trays, tables/stations, or other approaches). Contact the World Communion Cups team for ideas and guidance.
Yes. We recommend ordering samples if you’re trying World Communion Cups for the first time, switching cup styles, or introducing gluten-free options. Samples help your team confirm the best fit before placing a larger order. Learn more on our Request Samples page, or contact us if you have questions.
Once your order ships, tracking is typically provided through the carrier (UPS). If you need help locating tracking details or confirming shipment status, please contact us and include your order number. For current processing and shipping information, visit Shipping.
Please contact us as soon as possible with your order number, a brief description of the issue, and photos if available. Our team will help you determine the best next step. You can also review our Refund/Return Policy for additional details.
Many products offer subscription options directly on the product page. If you need to update timing, quantities, or make changes to an existing subscription or order preference, please contact us with your order details and we’ll help. You can also browse products on Shop All.
The best option depends on how your church serves communion and what your congregation prefers. Juice-only cups are a simple option when bread or wafers are distributed separately. Juice & bread combines both elements in one cup for quick, self-contained serving. Juice & wafer is a popular option for churches that prefer a wafer instead of bread. Explore options on Shop All, or start with Request Samples if you’re deciding for the first time.
Ingredients and allergen guidance can vary by product, so the best place to confirm details is the individual product page and the product packaging. Browse items on Shop All, review our general guidance on FAQ’s, or contact us if you need help choosing the right option.
Our return and refund guidelines are outlined in our Refund/Return Policy. If your order arrives damaged or incorrect, please contact us with your order number and details so we can help resolve the issue.
Processing and shipping details are listed on our Shipping page so you can plan around upcoming service dates. If you have a time-sensitive order or questions about delivery timing, please contact us and include your order details.